Last Updated: April 2024

Welcome to Edulenza! We’re glad to have you on board. At Edulenza (“Edulenza“, “we“, “us“), we value your privacy and aim to ensure transparency regarding how we handle your data. This Privacy Policy outlines our practices for collecting, using, and sharing your information, as well as your rights concerning your personal data.

This Privacy Policy applies to your use of Edulenza websites, mobile applications, APIs, and related services (collectively referred to as the “Services“), unless otherwise stated or linked to a different policy. It also extends to potential customers of our business and enterprise products.

By using our Services, you agree to abide by the terms outlined in this Privacy Policy. If you do not agree with these terms or any other agreements governing your use of the Services, please refrain from using them.

Table of Contents

• 1. What Data We Get
• 2. How We Get Data About You
• 3. What We Use Your Data For
• 4. Who We Share Your Data With
• 5. Security
• 6. Your Rights
• 7. Jurisdiction-Specific Rules
• 8. Updates & Contact Info

1. What Data We Get

At Edulenza, we gather various types of data from you, both directly and automatically, to enhance your experience and improve our services. This section outlines the types of data we collect and how we process them.

1.1 Data You Provide to Us

When you interact with our Services, whether by creating an account or using third-party platforms, we collect data directly from you. This includes:

Information you enter yourself during account creation or while using our Services.

Data about your content consumption habits.

Information obtained from third-party platforms connected to Edulenza.

Processing Activities

All data mentioned in this section undergoes the following processing activities:

• Collecting
• Recording
• Structuring
• Storing
• Altering
• Retrieving
• Encrypting
• Pseudonymizing
• Erasing
• Combining
• Transmitting

We value your privacy and handle your data responsibly. If you have any questions regarding our data collection practices or processing activities, please feel free to reach out to us.

Category of Personal Data	Description	Legal Basis for Processing
Account Data	To utilize specific highlights (like getting to content), you really want to make a user account, which expects us to gather and store your email address, secret key, and record settings. To make an educator account, we gather and store your name, email address, password, and record settings. As you utilize specific elements on the site, you might be provoked to present extra data including occupation, government ID data, confirmation photograph, date of birth, race/nationality, ability interests, and telephone number. Upon account creation, we allocate you username for remarkable recognizable proof by your feedback..	Performance of contract Legitimate interests (service provisioning, identity verification, fraud prevention and security, communication)
Profile Data	You can likewise decide to give profile data like a photograph, title, bio, language, site connect, social media profiles, country, or different information. Your Profile Information will be freely distinguishable by others.	Performance of contract Legitimate interests (enhanced platform functionality, convey content source information)
Shared Content	Parts of the Services let you interact with other users or share content publicly, including by uploading courses and other educational content, posting reviews about content, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.	Performance of contract Legitimate interests (service provisioning, enhanced platform functionality)
Learning Data	At the point when you access content, we gather specific information including which courses, tasks, live occasions and tests you’ve begun and finished; content and membership buys and credits; subscriptions; culmination declarations; your trades with educators, showing colleagues, and different understudies; also, articles, replies to questions, and different things submitted to fulfill course and related content prerequisites.	Performance of contract Legitimate interests (service provisioning, enhanced platform functionality)
Student / learners Payment Data	In the event that you make buys, we gather specific information about your buy (like your name, charging address, and Postal district) as important to deal with your request and which may alternatively be saved to handle future orders. You should give specific installment and charging information straightforwardly to our installment specialist organizations, including your name, Mastercard data, charging address, and Postal district. We may likewise get restricted data, similar to the way that you have another card and the last four digits of that card, from installment specialist organizations to work with installments. For security, Edulenza doesn’t gather or store touchy cardholder information, for example, full Mastercard numbers or card verification information.	Performance of contract Legal obligation Legitimate interests (payment facilitation, fraud prevention and security, compliance)
Instructor Payment Data	Assuming that you are a teacher, you can connect your PayPal, or other installment record to the Administrations to get installments. At the point when you interface an installment account, we gather and utilize specific data, including your installment account email address, account ID, actual location, or different information important for us to send installments to your record. In certain occurrences, we might gather ACH or wire data to send installments to your record. To conform to pertinent regulations, we additionally work with believed outsiders who gather charge data as lawfully required. This duty data might incorporate residency data, charge recognizable proof numbers, anecdotal data, and other individual data important for tax assessment purposes. For security, Edulenza doesn’t gather or store delicate ledger data. The assortment, use, and divulgence of your installment, charging, and tax assessment information is dependent upon the protection strategy and different terms of your installment account supplier.	Performance of contract Legal obligation Legitimate interests (service provisioning, payment facilitation, fraud prevention and security, compliance)
Data About Your Accounts on Other Services	We might acquire specific data through your virtual entertainment or other internet based accounts assuming that they are associated with your Edulenza account. Assuming you sign in to Edulenza by means of Facebook or another outsider stage or administration, we request your consent to get to specific data about that other record. For instance, contingent upon the stage or administration we might gather your name, profile picture, account ID number, login email address, area, actual area of your entrance gadgets, orientation, birthday, and rundown of companions or contacts. Those stages and administrations make data accessible to us through their APIs. The data we get relies upon what data you (through your security settings) or the stage or administration choose to give us. On the off chance that you access or utilize our Administrations through an outsider stage or administration, or snap on any outsider connections, the assortment, use, and sharing of your information will likewise be dependent upon the security strategies and different arrangements of that outsider	Legitimate interests (identity verification, user experience improvement)
Promotions, and Surveys	We might welcome you to finish a review or take part in an advancement (like a challenge, or challenge), either through the Administrations or an outsider stage. On the off chance that you take part, we will gather and store the information you give as a component of taking part, for example, your name, email address, postal location, date of birth, or telephone number. That information is dependent upon this Protection Strategy except if generally expressed in the authority rules of the advancement or in another security strategy. The information gathered will be utilized to manage the advancement or overview, including for advising champs and disseminating rewards. To get a prize, you might be expected to permit us to post a portion of your data freely (like on a champ’s page). Where we utilize an outsider stage to control a review or advancement, the outsider’s protection strategy will apply.	Performance of contract Legitimate interests (promotions administration, prize delivery, compliance)
Communications and Support	Assuming that you reach us for help or to report an issue or concern (whether or not you have made a record), we gather and store your contact data, messages, and different information about you like your name, email address, messages, area, Edulenza client ID, discount exchange IDs, and some other information you give or that we gather through robotized implies (which we cover beneath). We utilize this information to answer you and examination your inquiry or worry, as per this Security Strategy.	Legitimate interests (customer and technical support)

The data listed above is stored by us and associated with your account.

1.2 Data We Collect through Automated Means

When you access the services (including browsing content), we collect certain data by automated means, including:

Category of Personal Data	Description	Legal Basis for Processing
System Data	Specialized information about your PC or gadget, similar to your IP address, area and different frameworks	Performance of contract Legitimate interests (service provisioning, customer and technical support, fraud prevention and security, communication, product improvement)
Usage Data	Utilization measurements about your associations with the Administrations, including content got to, time spent on pages or the Assistance, pages visited, highlights utilized, your inquiry questions, click information, date and time, referrer, and different information in regards to your utilization of the Administrations	Legitimate interests (service provisioning, user experience improvement, product improvement)
Approximate Geographic Data	A rough geographic area, including data like nation, city, and geographic directions, determined in view of your IP address	Legitimate interests (user experience improvement, fraud prevention and security, compliance)

The data listed above is collected through server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below.

This data is stored by us and associated with your account for various purposes.

1.3 Data From Third Parties:

If you are an Edulenza Business enterprise or corporate prospect, in addition to the information you submit to us, we may collect certain business contact information from third-party commercial sources.

2. How We Get Data About You:

We employ tools like cookies, web beacons, and similar tracking technologies to gather the data mentioned earlier. Some of these tools offer you the option to opt out of data collection.

2.1 Cookies and Data Collection Tools:

Cookies: These are small text files stored by your browser to collect, store, and share data about your activities across websites, including Edulenza. Cookies help us remember details about your visits, such as your preferred language, to enhance your site experience. You can learn more about cookies here.

Clear Pixels: We may use clear pixels in emails to monitor deliverability and open rates.

Server Log Files and Automated Data Collection Tools: Edulenza and our service providers (e.g., Google Analytics and third-party advertisers) utilize server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons. These tools automatically track and collect certain System Data and Usage Data detailed in Section 1 when you use the Services. In some instances, data gathered through these tools may be correlated with other collected data as described in this Privacy Policy.

2.2 Why We Use Data Collection Tools:

Edulenza uses the following types of Data Collection Tools for the purposes described:

• Strictly Necessary: Essential for accessing the site, providing basic functionality (e.g., logging in), securing the site, detecting and preventing abuse, and protecting against unauthorized use of your account.

• Functional: Remember data about your browser and preferences, offer additional site functionality, customize content relevance, and remember settings affecting the appearance and behavior of the Services (e.g., preferred language).

• Performance: Aid in measuring and enhancing the Services by providing usage and performance data, visit counts, traffic sources, and application download sources. These tools facilitate testing different versions of Edulenza and determining user-preferred features or content.

• Advertising: Deliver relevant ads based on known information about you and your activities. Ads may reflect recent or historical activity across various sites and services. To deliver tailored advertising, we may provide service providers with a hashed, anonymized version of your email address and publicly shared content on the Services.

• Social Media: Enable social media functionality, such as content sharing with friends and networks. These cookies may track users or devices across other sites to build user interest profiles for targeted advertising.

You can configure your web browser to alert you about cookie placement attempts, limit accepted cookie types, or reject cookies entirely. However, doing so may prevent you from accessing some or all features of the Services, potentially altering your experience. For detailed information on managing Data Collection Tools, refer to Section 6.1 (Your Choices About the Use of Your Data) below.

3. What We Use Your Data For:

We utilize your data to deliver various services, communicate with you, address issues, safeguard against fraud and abuse, enhance and update our services, analyze user behavior, provide personalized advertising, and comply with legal obligations. Your data is retained for as long as necessary to fulfill the purposes for which it was collected.

Usage of Collected Data:

• Providing and Administering Services: This includes facilitating participation in educational content, issuing completion certificates, displaying customized content, and enabling communication with other users.

• Processing Payments: We process payments to instructors and other third parties, ensuring seamless transactions.

• Handling Requests and Orders: Processing your requests and orders for educational content, products, specific services, information, or features.

• Communicating with You: This involves responding to your inquiries, sending administrative messages and information, providing updates on your account and course progress, and managing push notifications.

• Account Management and Personalization: Managing your account preferences, personalizing your experience, and ensuring the technical functioning of the Services.

• Facilitating Technical Functioning: Troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse.

• Identity Verification: Verifying the identity of instructors.

• Feedback Solicitation: Seeking feedback from users to improve our services.

• Marketing: Promoting products, services, surveys, and promotions, and marketing subscription plans to prospective customers.

• Data Analysis: Understanding user behavior, analyzing trends and traffic, tracking purchases and usage data, and improving our services.

• Advertisement Tailoring: Tailoring advertisements across devices to enhance relevance.

• Service Improvement: Developing new products, services, and features, and improving the overall quality of our services.

• Legal Compliance: Fulfilling legal obligations as required or permitted by law.

• Ensuring Safety and Integrity: Taking necessary measures to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4. Who We Share Your Data With:

We may share certain data about you with various entities, including instructors, other students, service providers, affiliates, business partners, analytics providers, social media platforms, advertising companies, and others. Your data may also be shared for security, legal compliance, corporate restructuring, or with your consent.

Sharing Scenarios:

• With Your Instructors: Data (excluding your email address) may be shared with instructors or teaching assistants for educational content improvement. This may include details like your country, browser language, operating system, device settings, and activities on Edulenza.

• With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable by other students and instructors.

• With Service Providers, Contractors, and Agents: Data is shared with third-party companies for services such as payment processing, fraud prevention, data analysis, marketing, email hosting, and customer support.

• With Edulenza Affiliates: Data may be shared within our corporate family of companies to support the provision of Services.

• With Business Partners: Agreements with other websites and platforms may involve sharing data to distribute our Services and drive traffic to Edulenza.

• With Analytics and Data Enrichment Services: Certain contact information or de-identified data may be shared with analytics and data enrichment services to enhance communication effectiveness.

• To Power Social Media Features: Social media features may collect data like your IP address and page visits on Edulenza to enable the feature, governed by the social media provider’s privacy policy.

• To Administer Promotions and Surveys: Data may be shared to administer promotions and surveys in accordance with applicable laws and promotion/survey rules.

• For Advertising: System Data and Usage Data may be shared with third-party advertisers and networks for targeted ad delivery and web analytics. Advertisers may also share data they collect about you.

• For Security and Legal Compliance: Data may be disclosed to third parties if necessary for judicial, governmental, or legal inquiries, enforcement of terms, fraud prevention, or to protect rights, property, or safety.

• During a Change in Control: In the event of a business transaction, your data may be shared, disclosed, or transferred to the successor organization.

• After Aggregation/De-identification: Aggregated or de-identified data may be disclosed or used for any purpose.

• With Your Permission: Data may be shared with third parties outside the scope of this Privacy Policy with your consent.

5. Security:

We employ appropriate security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. While we take steps to protect your data, it’s important to secure your password and notify us immediately if you suspect any unauthorized access.

Security Measures:

We implement security measures tailored to the type and sensitivity of data stored.

No system can guarantee 100% security; hence, we cannot ensure complete protection against unauthorized access.

Protect your password and refrain from sharing it with third parties. If you suspect any compromise, change your password immediately and notify our Support Team.

6. Your Rights:

You have rights concerning the use of your data, including the option to opt out of promotional emails, cookies, and certain data collection by third parties. You can update, terminate, or request access to your data through our Services or by contacting us directly.

Your Choices:

• Opt out of promotional communications using the unsubscribe mechanism or by adjusting email preferences.
• European Economic Area residents can opt out of certain Data Collection Tools by accessing the “Cookie settings” link.
• Manage cookies and local data storage preferences via your browser or device settings.
• Control tailored advertising preferences through relevant opt-out platforms.
• Opt out of Google Analytics or ZoomInfo data usage for analytics or enrichment.

For inquiries about your data, its usage, or your rights, contact us at contact@Edulenza.com .

6.2 Accessing, Updating, and Deleting Your Personal Data:

• Access and update your personal data directly through your account settings.
• Terminate your account following the outlined steps for students or instructors. Contact Support for assistance.
• Request access, correction, or deletion of personal data via our online form or by emailing contact@Edulenza.com . Verification of your identity may be required.

6.3 Our Policy Concerning Children:

We prioritize the privacy of children and encourage parental involvement in their online activities. Individuals below the required age for consent to use online services may not set up accounts. Parents can assist in accessing suitable content.

If we learn that personal data has been collected from a child below the required age for consent, we’ll take steps to remove it.

Parents can request the removal of personal data collected from children by contacting us at contact@Edulenza.com.

7. Jurisdiction-Specific Rules:

7.1 Users in California:

If you reside in California, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include the right to know about the personal information collected, correct inaccuracies, request deletion, opt-out of data sales, and non-discrimination for exercising your CCPA rights. You can exercise these rights by contacting us at contact@Edulenza.com . Additionally, you can request details about personal information shared with third parties for direct marketing purposes.

7.2 Users in Nevada:

Nevada residents have the right to request that we do not sell their personal information. You can make this request by emailing contact@Edulenza.com .

7.3 Users in Australia:

Australian residents can lodge complaints with the Australian Information Commissioner (OAIC) regarding privacy concerns. Contact details for OAIC are provided at www.oaic.gov.au . Complaints about breaches of Australian Privacy Principles can also be directed to contact@Edulenza.com .

7.4 Users in the European Economic Area (EEA) and United Kingdom (UK):

Residents of the EEA and UK have rights regarding access to personal data, including the right to request data in a portable format, rectification, erasure, restriction of processing, objection to processing, and lodging complaints with supervisory authorities. Data is processed outside the EEA and UK but is protected under standard contractual clauses and data processing agreements.

7.5 Users Outside of the U.S.:

By using our Services outside the U.S., you consent to the transfer, storage, and processing of your data in the United States or other countries.

8. Updates & Contact Info:

8.1 Modifications to This Privacy Policy:

We may update this Privacy Policy periodically. Material changes will be notified via email or in-product notice. Your continued use of the Services after the effective date of changes constitutes acceptance of the revised Privacy Policy.

8.2 Interpretation:

Terms not defined in this policy are as per Edulenza’s Terms of Use. In case of any conflict, the English and Tamil language version of this policy will prevail.

8.3 Questions:

For any questions, concerns, or disputes regarding our Privacy Policy, contact our privacy team at contact@Edulenza.com or via postal mail at Edulenza Learning LLP, First floor, 57-H, Thiruvalluvar street, Aranarai Post, Perambalur -621 212, Tamil Nadu, India. or reach us through Contact Us Page