Privacy Policy

Last Updated: Aug 01 2025

Welcome to Edulenza! We’re glad to have you on board. At Edulenza (“Edulenza“, “we“, “us“), we value your privacy and aim to ensure transparency regarding how we handle your data. This Privacy Policy outlines our practices for collecting, using, and sharing your information, as well as your rights concerning your personal data.

This Privacy Policy applies to your use of Edulenza websites, mobile applications, APIs, and related services (collectively referred to as the “Services“), unless otherwise stated or linked to a different policy. It also extends to potential customers of our business and enterprise products.

By using our Services, you agree to abide by the terms outlined in this Privacy Policy. If you do not agree with these terms or any other agreements governing your use of the Services, please refrain from using them.

Table of Contents

1. What Data We Get

At Edulenza, we gather various types of data from you, both directly and automatically, to enhance your experience and improve our services. This section outlines the types of data we collect and how we process them.

1.1 Data You Provide to Us

When you interact with our Services, whether by creating an account or using third-party platforms, we collect data directly from you. This includes:

Information you enter yourself during account creation or while using our Services.

Data about your content consumption habits.

Information obtained from third-party platforms connected to Edulenza.

Processing Activities

All data mentioned in this section undergoes the following processing activities:

We value your privacy and handle your data responsibly. If you have any questions regarding our data collection practices or processing activities, please feel free to reach out to us.

Category of Personal DataDescriptionLegal Basis for Processing
Account DataTo utilize specific highlights (like getting to content), you really want to make a client account, which expects us to gather and store your email address, secret key, and record settings. To make an educator account, we gather and store your name, email address, , secret word, and record settings. As you utilize specific elements on the site, you might be provoked to present extra data including occupation, government ID data, confirmation photograph, date of birth, race/nationality, ability interests, and telephone number. Upon account creation, we allocate you username for remarkable recognizable proof by your feedback..Performance of contract Legitimate interests (service provisioning, identity verification, fraud prevention and security, communication)
Profile DataYou can likewise decide to give profile data like a photograph, title, memoir, language, site connect, online entertainment profiles, country, or different information. Your Profile Information will be freely distinguishable by others.Performance of contract Legitimate interests (enhanced platform functionality, convey content source information)
Shared ContentParts of the Services let you interact with other users or share content publicly, including by uploading courses and other educational content, posting reviews about content, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.Performance of contract Legitimate interests (service provisioning, enhanced platform functionality)
Learning DataAt the point when you access content, we gather specific information including which courses, tasks, live occasions and tests you’ve begun and finished; content and membership buys and credits; subscriptions; culmination declarations; your trades with educators, showing colleagues, and different understudies; also, articles, replies to questions, and different things submitted to fulfill course and related content prerequisites.Performance of contract Legitimate interests (service provisioning, enhanced platform functionality)
Student / learners Payment DataIn the event that you make buys, we gather specific information about your buy (like your name, charging address, and Postal district) as important to deal with your request and which may alternatively be saved to handle future orders. You should give specific installment and charging information straightforwardly to our installment specialist organizations, including your name, Mastercard data, charging address, and Postal district. We may likewise get restricted data, similar to the way that you have another card and the last four digits of that card, from installment specialist organizations to work with installments. For security, Edulenza doesn’t gather or store touchy cardholder information, for example, full Mastercard numbers or card verification information.Performance of contract Legal obligation Legitimate interests (payment facilitation, fraud prevention and security, compliance)
Instructor Payment DataAssuming that you are a teacher, you can connect your PayPal, or other installment record to the Administrations to get installments. At the point when you interface an installment account, we gather and utilize specific data, including your installment account email address, account ID, actual location, or different information important for us to send installments to your record. In certain occurrences, we might gather ACH or wire data to send installments to your record. To conform to pertinent regulations, we additionally work with believed outsiders who gather charge data as lawfully required. This duty data might incorporate residency data, charge recognizable proof numbers, anecdotal data, and other individual data important for tax assessment purposes. For security, Edulenza doesn’t gather or store delicate ledger data. The assortment, use, and divulgence of your installment, charging, and tax assessment information is dependent upon the protection strategy and different terms of your installment account supplier.Performance of contract Legal obligation Legitimate interests (service provisioning, payment facilitation, fraud prevention and security, compliance)
Data About Your Accounts on Other ServicesWe might acquire specific data through your virtual entertainment or other internet based accounts assuming that they are associated with your Edulenza account. Assuming you sign in to Edulenza by means of Facebook or another outsider stage or administration, we request your consent to get to specific data about that other record. For instance, contingent upon the stage or administration we might gather your name, profile picture, account ID number, login email address, area, actual area of your entrance gadgets, orientation, birthday, and rundown of companions or contacts. Those stages and administrations make data accessible to us through their APIs. The data we get relies upon what data you (through your security settings) or the stage or administration choose to give us. On the off chance that you access or utilize our Administrations through an outsider stage or administration, or snap on any outsider connections, the assortment, use, and sharing of your information will likewise be dependent upon the security strategies and different arrangements of that outsiderLegitimate interests (identity verification, user experience improvement)
Promotions, and SurveysWe might welcome you to finish a review or take part in an advancement (like a challenge, or challenge), either through the Administrations or an outsider stage. On the off chance that you take part, we will gather and store the information you give as a component of taking part, for example, your name, email address, postal location, date of birth, or telephone number. That information is dependent upon this Protection Strategy except if generally expressed in the authority rules of the advancement or in another security strategy. The information gathered will be utilized to manage the advancement or overview, including for advising champs and disseminating rewards. To get a prize, you might be expected to permit us to post a portion of your data freely (like on a champ’s page). Where we utilize an outsider stage to control a review or advancement, the outsider’s protection strategy will apply.Performance of contract Legitimate interests (promotions administration, prize delivery, compliance)
Communications and SupportAssuming that you reach us for help or to report an issue or concern (whether or not you have made a record), we gather and store your contact data, messages, and different information about you like your name, email address, messages, area, Edulenza client ID, discount exchange IDs, and some other information you give or that we gather through robotized implies (which we cover beneath). We utilize this information to answer you and examination your inquiry or worry, as per this Security Strategy.
Legitimate interests (customer and technical support)

The data listed above is stored by us and associated with your account.

1.2 Data We Collect through Automated Means

When you access the services (including browsing content), we collect certain data by automated means, including:

Category of Personal DataDescriptionLegal Basis for Processing
System DataSpecialized information about your PC or gadget, similar to your IP address, area and different frameworksPerformance of contract Legitimate interests (service provisioning, customer and technical support, fraud prevention and security, communication, product improvement)
Usage DataUtilization measurements about your associations with the Administrations, including content got to, time spent on pages or the Assistance, pages visited, highlights utilized, your inquiry questions, click information, date and time, referrer, and different information in regards to your utilization of the AdministrationsLegitimate interests (service provisioning, user experience improvement, product improvement)
Approximate Geographic DataA rough geographic area, including data like nation, city, and geographic directions, determined in view of your IP addressLegitimate interests (user experience improvement, fraud prevention and security, compliance)

The data listed above is collected through server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below.

This data is stored by us and associated with your account for various purposes.

1.3 Data From Third Parties:

If you are an Edulenza Business enterprise or corporate prospect, in addition to the information you submit to us, we may collect certain business contact information from third-party commercial sources.

2. How We Get Data About You:

We employ tools like cookies, web beacons, and similar tracking technologies to gather the data mentioned earlier. Some of these tools offer you the option to opt out of data collection.

2.1 Cookies and Data Collection Tools:

Cookies: These are small text files stored by your browser to collect, store, and share data about your activities across websites, including Edulenza. Cookies help us remember details about your visits, such as your preferred language, to enhance your site experience. You can learn more about cookies here.

Clear Pixels: We may use clear pixels in emails to monitor deliverability and open rates.

Server Log Files and Automated Data Collection Tools: Edulenza and our service providers (e.g., Google Analytics and third-party advertisers) utilize server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons. These tools automatically track and collect certain System Data and Usage Data detailed in Section 1 when you use the Services. In some instances, data gathered through these tools may be correlated with other collected data as described in this Privacy Policy.

2.2 Why We Use Data Collection Tools:

Edulenza uses the following types of Data Collection Tools for the purposes described:

You can configure your web browser to alert you about cookie placement attempts, limit accepted cookie types, or reject cookies entirely. However, doing so may prevent you from accessing some or all features of the Services, potentially altering your experience. For detailed information on managing Data Collection Tools, refer to Section 6.1 (Your Choices About the Use of Your Data) below.

3. What We Use Your Data For:

We utilize your data to deliver various services, communicate with you, address issues, safeguard against fraud and abuse, enhance and update our services, analyze user behavior, provide personalized advertising, and comply with legal obligations. Your data is retained for as long as necessary to fulfill the purposes for which it was collected.

Usage of Collected Data:

4. Who We Share Your Data With:

We may share certain data about you with various entities, including instructors, other students, service providers, affiliates, business partners, analytics providers, social media platforms, advertising companies, and others. Your data may also be shared for security, legal compliance, corporate restructuring, or with your consent.

Sharing Scenarios:

5. Security:

We employ appropriate security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. While we take steps to protect your data, it’s important to secure your password and notify us immediately if you suspect any unauthorized access.

Security Measures:

We implement security measures tailored to the type and sensitivity of data stored.

No system can guarantee 100% security; hence, we cannot ensure complete protection against unauthorized access.

Protect your password and refrain from sharing it with third parties. If you suspect any compromise, change your password immediately and notify our Support Team.

6. Your Rights:

You have rights concerning the use of your data, including the option to opt out of promotional emails, cookies, and certain data collection by third parties. You can update, terminate, or request access to your data through our Services or by contacting us directly.

Your Choices:

For inquiries about your data, its usage, or your rights, contact us at contact@Edulenza.com .

6.2 Accessing, Updating, and Deleting Your Personal Data:

6.3 Our Policy Concerning Children:

We prioritize the privacy of children and encourage parental involvement in their online activities. Individuals below the required age for consent to use online services may not set up accounts. Parents can assist in accessing suitable content.

If we learn that personal data has been collected from a child below the required age for consent, we’ll take steps to remove it.

Parents can request the removal of personal data collected from children by contacting us at contact@Edulenza.com.

7. Jurisdiction-Specific Rules:

7.1 Users in California:

If you reside in California, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include the right to know about the personal information collected, correct inaccuracies, request deletion, opt-out of data sales, and non-discrimination for exercising your CCPA rights. You can exercise these rights by contacting us at contact@Edulenza.com . Additionally, you can request details about personal information shared with third parties for direct marketing purposes.

7.2 Users in Nevada:

Nevada residents have the right to request that we do not sell their personal information. You can make this request by emailing contact@Edulenza.com .

7.3 Users in Australia:

Australian residents can lodge complaints with the Australian Information Commissioner (OAIC) regarding privacy concerns. Contact details for OAIC are provided at www.oaic.gov.au . Complaints about breaches of Australian Privacy Principles can also be directed to contact@Edulenza.com .

7.4 Users in the European Economic Area (EEA) and United Kingdom (UK):

Residents of the EEA and UK have rights regarding access to personal data, including the right to request data in a portable format, rectification, erasure, restriction of processing, objection to processing, and lodging complaints with supervisory authorities. Data is processed outside the EEA and UK but is protected under standard contractual clauses and data processing agreements.

7.5 Users Outside of the U.S.:

By using our Services outside the U.S., you consent to the transfer, storage, and processing of your data in the United States or other countries.

8. Updates & Contact Info:

8.1 Modifications to This Privacy Policy:

We may update this Privacy Policy periodically. Material changes will be notified via email or in-product notice. Your continued use of the Services after the effective date of changes constitutes acceptance of the revised Privacy Policy.

8.2 Interpretation:

Terms not defined in this policy are as per Edulenza’s Terms of Use. In case of any conflict, the English and Tamil language version of this policy will prevail.

8.3 Questions:

For any questions, concerns, or disputes regarding our Privacy Policy, contact our privacy team at contact@Edulenza.com or via postal mail at Edulenza Learning LLP, First floor, 57-H, Thiruvalluvar street, Aranarai Post, Perambalur -621 212, Tamil Nadu, India.